Latest In: Customer Experience

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To Dupe or Not to Dupe? Trademark Attorney Weighs in

This summer, a new line of Costco hoodies, jackets and pants went viral. Consumers claimed that they looked…

Executive Viewpoints October 23
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E.l.f. Cosmetics Injects Shoppable Ads into Twitch Livestreams

E.l.f. Cosmetics will collaborate with Amazon-owned video game livestreaming platform Twitch to allow viewers to seamlessly purchase E.l.f.…

News October 22
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Travis Hess, CEO of Commerce on the Retail Remix podcast.

Listen Now: AI Answer Engines and the New Rules of Ecommerce 

AI will drive $260 billion in global online sales and $1.6 trillion in in-store sales this holiday season, according to Salesforce. Not…

Features October 22
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How Retail Companies can Thwart Cybercrime During Peak Shopping Periods

It’s no secret that cybercrime is a growing threat to every organization, and retail companies are no exception.…

Executive Viewpoints October 22
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Retailers’ Holiday Hiring Forecasts Send Mixed Signals

As with many other elements of holiday 2025, the seasonal employment picture is somewhat contradictory. Amazon, one of…

News October 21
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Gymshark Jumps into 12 Dick’s House of Sport Stores in U.S. Wholesale Debut

UK-based athleticwear brand Gymshark will make its U.S. wholesale debut this week in 12 Dick’s Sporting Goods House…

News October 21
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7 Ways to Make Your In-Store Event More Effective

In-person retail events are becoming more important than ever — and they’re more than just a way to…

Executive Viewpoints October 21
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Seasonal Pop-Ups’ Short but Important Role: Bringing Variety and New Voices to the Mall Experience

‘Tis the season for seasonal pop-ups: As Halloween-themed retailers race toward Oct. 31, Christmas shops already are stocking…

Features October 21
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Albertsons Seeks to Drive up Private Label Penetration to 30%

Albertsons plans to invest heavily in its owned brands as it seeks to both boost customer loyalty and…

News October 20
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