NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024
The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to…
News October 15
Latest In: Customer Experience
CVS to Open Nearly 100 Community-Focused Stores this Year, Including in Former Rite Aid Locations
A recent CVS Health survey of 2,200 consumers and more than 1,060 pharmacists and pharmacy techs reveals how…
News October 15
The Widening Gap Between Brand and Performance Marketing is Holding Retailers Back — and How to Fix It
The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old…
Executive Viewpoints October 15
JCPenney Stores to Host ‘Look Good Feel Better’ Workshops for Cancer Patients
Cancer treatments can change one’s looks, sometimes radically, and it’s often just one more aspect of the loss…
News October 14
Ulta Debuts Online Marketplace Open Exclusively to Brands
Ulta Beauty’s online marketplace is now live on the beauty retailer’s website and app. Plans to add a…
News October 14
The Promotion Paradox: How Retailers can Rethink Holiday Sales Strategy
Every holiday season, we hear the buzz of internal celebrations, “Company XYZ Celebrates Record Black Friday!” Carts are…
Executive Viewpoints October 14
How Payment Data is Shaping the Future of Retail
Retailers have endured something of a rollercoaster ride over the last few years, but the good news is…
Executive Viewpoints October 12
How Edible Brands Leverages Brick-and-Mortar in a Delivery-Centric Category
Edible Brands operates both corporate-owned and franchised Edible Arrangements stores, but these brick-and-mortar locations have a few key…
Features October 12
How Retail CIOs can Cut IT Costs Without Stifling Innovation
Retail CIOs are no strangers to volatility. From pandemic-induced digital acceleration to supply chain disruptions and shifting consumer…
Executive Viewpoints October 10Top Stories
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