Latest In: Customer Experience

With Shopping Trips Down, Retailers See Redemption Rates Soar On Work Targeted Promos

Fueled by rising gas prices and a slow economy, more consumers are shopping near work or on their…

News September 11

Harvard Professor John Quelch Chats On Economy’s Impact On Retailers

John Quelch knows branding and knows retail. Never one to shy from informed controversy on those topics, his…

News August 21

Survey Says Fewer Brand Decisions Made at the Shelf

  By George Anderson, RetailWire Editor’s Note: This article is an excerpt from one of RetailWire’s recent online…

News August 14

Will The Logo Mean A Kinder, Cooler Wal-Mart? Can The Retail Giant Live Up to the Logo Change

  Retail monolith Wal-Mart has taken the plunge and changed its identity. While I’m referring specifically to the…

News August 1

Grading The Current Back-to-School Campaigns & Promotional Strategies

  Entering the back half of July, many retailers have shifted their back-to-school strategies into high gear, hoping…

News July 17

Experiential Retail Concepts Interactive Shopping Experiences Attract Consumers

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

News July 10

Technology and Consumer Acceptance Finally Moving Mobile Commerce

Since the beginning of the decade experts have been trying to predict when mobile commerce would take hold.…

News July 3

High Touch Required Across Channels as Belt Tightening Hits The Luxury Market

With the retail industry taking a hit due to the economic downturn, the luxury sector is also feeling…

News June 26

Retail Case Study: ShopNBC Boosts Average Basket Size with Multivariate Testing

In order to quickly test site changes without disrupting their online store, ShopNBC.com needed a solution to cater…

News June 19
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