Latest In: Customer Experience

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Social Media Requires New Metrics To Support Retailer Investment

Twitter, Facebook, blogging and other forms of social media are hot topics, even in a recessionary economy.  In…

News October 8
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The 7-Point Checklist for Building Out A Successful Mobile Marketing Channel

Editor’s Note: The following is the second article in a three-part series on mobile and retail that explores…

News October 1
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Shopper Attitude Analysis Helps Shape Retailers’ Sales, Marketing Strategies

TJMaxx shoppers were more confident than Gap shoppers during the difficult economic times in late 2008, giving TJMaxx…

News September 24
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New Survey Shows Retailers Converting POS Into Marketing Tool

Traditionally viewed as a black box limited to processing sales transactions, many progressive retailers are now view their…

News September 10
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Brand Renewal is Key to Brand Survival

Retailers know consumer’s purchasing power today has shifted from a “want” to a “need” status, as saving money…

News September 3
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Two Quick Takeaways On Where To Start With Mobile In Retail

Editor’s Note: This article is the first in a three-part series on mobile and retail that explore where,…

News August 26
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5 Tips for Adding Mobile to the Mix

It’s no secret that retailers’ ad budgets are shrinking and countless executives are tasked with doing more with…

News August 12
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Six Strategies Retailers Are Using to Expand Their Facebook Networks

  Providing the ability to reach some 250 million users, the Facebook platform has been established as a…

News July 23
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On Heels Of June Swoon, Some Retailers Roll Out Holiday Sales Early This Year

Although retailers continued to slash prices on seasonal merchandise, June sales were once again a disappointment for retailers,…

News July 16
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