Latest In: Customer Experience

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Social Commerce, Demand Intelligence Among IDC’s Top 10 Retail Predictions

Focused on providing new strategies to optimize the value of IT in 2010, IDC Retail Insights unveiled its…

News February 4
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6 Big Ideas for a New Decade in Retail

By Doug Stephens, President, Retail Prophet I had coffee recently with a friend who works in the mobile…

News February 3

Shopping to the Senses: Harnessing Consumers’ Impulse Factor

By Terri Goldstein, CEO, The Goldstein Group Editor’s Note: This is the first installment in a new monthly…

News January 28

5 Hot Concepts From NRF’s Big Show Retailers Can’t Ignore

The retail industry has some game-changing trends emerging right now–mobile, social, omni-shopper, automated upsells and pricing differentiation–to name…

News January 14

Top Stories of 2009

As 2009 comes to a close, I wanted to thank you for your continued support and interest in…

News December 31
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Taking Mobile Marketing Beyond Coupons

By Jeff Weidauer, VP Marketing, Vestcom InternationalAll too often in recent years, retailers seeking to engage shoppers have…

News December 3
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8 Key Tactics to Encourage Consumer Spending

The meltdown of the economy last fall threw luxury retailers such as Neiman Marcus and Saks Fifth Avenue…

News November 19
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Latest Promos Leverage Community Engagement, Contests Into Campaigns

Rather than simply kicking off the holiday season with early discounts, some retailers have taken an innovative twist…

News October 29

Author Of “Branding the Man” Offers Insights Into Attracting Male Consumers Into Stores

Although retailers are focused on providing an optimal in-store experience, retail strategist Bertrand Pellegrin says stores are typically…

News October 22
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