70% Of Businesses Will Conduct More Usability Tests In 2014
Retailers are relying on their web sites, mobile-optimized sites and apps to create a positive shopping experience for…
News March 17
Latest In: Customer Experience
Interactive Imagery Helps Wiggle Bike Brand Boost Online Sales
Product discovery and the lack of in-person visuals are two selling hurdles that online-only retailers must overcome. The…
News February 19New Report Shows Instagram Users Are More Engaged Shoppers
Over the past three years, Instagram has become a top player in the social media market, growing to…
News February 19Trend Watch: Crowdsourcing And Loyalty Programs Converge
Crowdsourcing and loyalty programs have become common tools in retailers’ marketing arsenals. These two engagement touch points are…
News February 12Moosejaw Drives Loyalty With Predictive Analytics
Specialty outdoors retailer Moosejaw is noted for creating a memorable and relevant customer experience across all channels. Through…
News February 3Is It Time For Retailers To Hop On The Super Bowl Bandwagon?
The Super Bowl is one of the year’s hottest television events. Approximately 108.7 million people tuned in to…
News January 31Gallery Furniture Improves Conversions By 35% With Enhanced Site Search
An efficient search feature is paramount to an enjoyable online shopping experience. Whether consumers are “digital window shopping”…
News January 27Trunk Club Cements Customer Relationships Using Salesforce
As an up-and-comer in the men’s fashion space, Trunk Club relies on excellent customer service to stand out.…
News January 23Rivet & Sway Rolls Out New Pricing Structure
In the new era of optometry, eyeglasses aren’t just a necessity — they’re a fashion statement. Rivet &…
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