Latest In: Customer Experience

august backtoschool shopping brickandmortar holiday season projections sales ShopperTrak

Brick-And-Mortar Retailers Experience 4.7% Uptick In August Sales

Even as shoppers had pledged to curb their back-to-school spending in 2015, this year’s back-to-school shopping season turned…

News October 8
ecommerce online browsing research recap shopper experience

Most Consumers Are ‘Emotional Shoppers’

The power of e-Commerce provides consumers with anytime, anywhere access to myriad products. This gives consumers more power…

News September 15
neiman marcus product categories Slyce snap find shop Visual Search

Neiman Marcus Expands Visual Search Across Product Categories

After the successful limited rollout of a visual product search solution, Neiman Marcus has expanded the offering across…

News August 28
barcode scanning checkout checkout time Digimarc research recap selfcheckout shopper experience

88% Of U.S. Consumers Want A Faster Checkout Experience

The overwhelming majority (88%) of U.S. adults want their in-store checkout experience to be faster, according to a…

News August 25
LoyaltyOne research recap shopper experience

81% Of Unsatisfied Shoppers Don’t Tell Retailers About Their Poor Experiences

The majority (81%) of consumers who have had a poor shopping experience did not share feedback with retailers,…

News July 6
beacons gimbal locationbased marketing mobile instore proximity marketing RetailMeNot swirl

RetailMeNot Partners With Gimbal To Extend Beacon Offering

Retailers across categories are testing and implementing beacon technology to connect their digital and in-store shopping experiences. Consumers…

News June 24
dads and grads father's day graduation purch purchasing habits research recap

Spotlighting The Purchasing Habits Of Dads And Grads

With Father’s Day behind us and graduations now occurring throughout the U.S., June certainly is a key month…

News June 22
brickandmortar physical stores purchasing habits research recap shopper preferences store associates TimeTrade

85% Of Consumers Prefer To Shop In Physical Stores

Despite the rise of e-Commerce, brick-and-mortar stores are as relevant as ever. In fact, disposable income spent by…

News June 15
customer journey Econsultancy integration research recap

Integrating Touch Points Still A Struggle For Most Marketers

Over the past four years, there has been little to no discernable change in marketers’ overall ability to…

News June 8
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