SHOWFIELDS And AREA15: Experiential Retail Creates Stronger Customer Connections
The future of brick-and-mortar retailing may look troubled, but physical stores still account for the majority of transactions.…
Features January 13
Latest In: Customer Experience
Beyond The Box: How To Get Started With Subscriptions
Today, no one is shocked to hear that retail is changing. It’s not an insight, just a fact.…
Executive Viewpoints January 13
NRF 2020: Microsoft CEO Cites Walgreens, Canada Goose And Walmart As Retail Tech Leaders
“You cannot be cool by association with a tech brand. You have to be cool on your own.”…
Features January 12
Qurate Retail CEO Will Chair NRF Board
The National Retail Federation Board of Directors has elected Mike George, Chairman and CEO of Qurate Retail, as…
News January 12
NRF 2020 Preview: Must-See Sessions Feature Execs From Starbucks, Nordstrom, Best Buy And Goop
It’s no exaggeration when the National Retail Federation calls it The Big Show: an estimated 38,000 attendees, including…
Features January 10Oracle Launches Consumer Insights Offering Designed To Optimize Customer Acquisition
Oracle Retail has released Consumer Insights, a feature designed to help retailers better understand the characteristics of their…
News January 9
15 Retailers Win 2020 Customer Engagement Awards
Retailers and brands are pursuing enhanced, meaningful customer engagement opportunities with an expanded array of tools and strategies…
News January 9
What’s In Store At NRF 2020? RTP Editors Reveal Their ‘Must-See’ Experiences
NRF2020 is less than a week away, and the Retail TouchPoints team is sending its full editorial team…
Executive Viewpoints January 9
To Master Customer Engagement, Think Outside the App
When the App Store opened more than a decade ago, smartphone users couldn’t have possibly imagined the vast…
Executive Viewpoints January 9Top Stories
Latest Podcasts
Latest Resources
