Latest In: Customer Experience

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How 3D Standards Will Simplify Image Creation And Usage In Retail

Practically everyone agrees that 3D imagery, whether it’s simply placed on a screen or is part of an…

Features August 19
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COVID Changed The Game For E-Commerce – And ‘Microservices’ Are Every Brand’s Secret Weapon

It would seem that scales have long been tipped in favor of the retail giants — those with…

Executive Viewpoints August 19
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Payless Relaunches E-Commerce Business, Plans To Open 300-500 Stores

After emerging in January from its second stint in bankruptcy since 2017, Payless “is back,” the retailer trumpets…

News August 18
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What COVID-19 Supply Chain Disruptions Teach Us About Procurement

The COVID-19 pandemic has brought about some of the most dramatic supply chain disruptions in living memory. In…

Executive Viewpoints August 18
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Stop & Shop Launches Branded E-Commerce Platform, Retires Peapod Name

In an effort to create a more seamless shopping experience under the Stop & Shop brand, the retailer…

News August 17
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Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands

As experts continue to assess COVID-19’s impact on the retail industry, some consider the loyalty shakeout to be…

Features August 17
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Innovative Retail Technology Brings New Security Challenges: Prioritizing Security Along With CX

It’s no secret that technology is changing the retail landscape, and with that change retailers are being forced…

Executive Viewpoints August 17
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Brilliant Efficiency Lessons For Leading Retailers

Efficiency has never mattered more. In today’s rapidly changing world driven by technology innovation and customer behaviour change,…

Executive Viewpoints August 17
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Lucky Brand To Exit Bankruptcy With $191.6 Million Sale To SPARC

On August 12, the purchase of Lucky Brand to the SPARC Group LLC, the stalking horse bidder when…

News August 14
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