Thinking Outside the Box: The Role Of The Customer Service Representative
Retailers today are experiencing a massive transformation in how customers are shopping. In fact, North American e-Commerce sales…
Executive Viewpoints August 28
Latest In: Customer Experience
Why Nimble Is The New Must-Have For Brick-And-Mortar Retail
They say necessity is the mother of invention, and we’re seeing this play out in retail. Brick-and-mortar retail…
Executive Viewpoints August 28J.Crew To Exit Bankruptcy With More Than 300 Stores
The U.S. Bankruptcy Court for the Eastern District of Virginia has approved the J.Crew Group reorganization plan, paving…
News August 27
Exclusive Accenture Q&A: How The ‘Decade Of The Home’ Will Reshape Retail
COVID-19 turned millions of people across the globe into ‘homebodies’ — whether they liked it or not. Apparently,…
Features August 27
Why Sellers Should Leave Amazon Price Wars Behind
E-Commerce competition has never been higher, especially when it comes to the saturated and complex marketplace that is…
Executive Viewpoints August 26The Vitamin Shoppe Debuts Nationwide Same-Day Delivery
The Vitamin Shoppe has partnered with Instacart to offer same-day delivery across the U.S. Delivery times for orders…
News August 25Lidl Plans To Boost U.S. Store Count 50% By 2021
Lidl will invest more than $500 million and create approximately 2,000 new jobs as it opens 50 stores in…
News August 25DoorDash Adds Meijer, Smart & Final And Hy-Vee As Supermarket Partners
DoorDash, best known for restaurant deliveries, is expanding further into the supermarket vertical through partnerships with Meijer, Fresh…
News August 25
Retail Lessons From China: Innovation, Resilience And Recovery
Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to…
Executive Viewpoints August 25Top Stories
Latest Podcasts
Latest Resources
