Latest In: Customer Experience

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Olivela CXO: Content, Charitable Giving Keep Luxury Consumers Engaged

The luxury market has taken a significant hit as a result of the pandemic, but some brands and…

Features September 8
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Considering BYOD? Count The Costs And Explore Your Options

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling…

Executive Viewpoints September 8
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7-Eleven Pilots Instacart Delivery In 750+ Stores

7-Eleven is piloting store-to-door delivery with Instacart in more than 750 stores in the Dallas, Miami, Baltimore and Washington D.C. metropolitan…

News September 4
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Kroger, Party City And ThirdLove Execs Join Retail Innovation Conference Agenda

The Retail Innovation Conference has added a multitude of seasoned retail executives and changemakers to the agenda for…

News September 3
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Walmart Prepares For A Digital Holiday Season With Online Toy Lab

Walmart is pivoting its toy promotion strategy for an e-Commerce-heavy holiday with the launch of its Walmart Wonder…

News September 3
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How Retailers Can Control Costs Even As Return Rates Climb

Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales…

Features September 3
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COVID-19 Has Transformed Wine Shopping. Here’s How Vivino Is Adapting

The e-Commerce alcohol market has seen a surge in growth as a result of COVID-19. In fact, alcohol…

Features September 2
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What Can Retailers Do To Regain Customer Trust?

As many non-essential businesses such as consumer retail locations start to reopen, it’s more important than ever that…

Executive Viewpoints September 1
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How German Bookseller Thalia Paid It Forward When COVID Hit

“We’re all in this together” has been something of an unofficial motto during COVID-19, but the executives at…

Features September 1
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