Macy’s CEO: COVID Resurgence Could Require Temporary Store Reclosures
COVID-19 cases spiking in communities across the U.S. could force Macy’s, and presumably other brick-and-mortar retailers, to temporarily…
News November 20
Latest In: Customer Experience
It’s a New Playing Field: The Keys to Restructuring Your Business for Post-Pandemic Success
Many consumer companies were struggling before the arrival of COVID-19. The pandemic threatens to put them under for…
Executive Viewpoints November 20
Instant Gifting Platform Expands Service to Canada and Europe
SmartGift, which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color…
News November 19
Farmstead Raises $7.9 Million, Plans Expansion to Second North Carolina Market
Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store…
News November 18
Guitar Center Plans Bankruptcy Filing, Mulls Potential Store Closings
Musical instrument retailer Guitar Center has entered a Restructuring Support Agreement (RSA) with its key stakeholders that the…
News November 17
Blockbuster Alibaba Singles Day Signals China’s Economic Recovery, U.S. Opportunities
The topline numbers from Alibaba’s 11.11 shopping festival indicate the strength of China’s rebound from the impact of…
Features November 16
COVID-19 and the Retail Re-Awakening
Retailers are weathering the storm of a lifetime. The COVID-19 market has been choppy waters — disrupted supply…
Executive Viewpoints November 16
The Future of AR-Enabled 3D Scanning in Fashion Retail
Google’s recent acquisition of smart glasses company North set off a wave of speculation in the tech community.…
Executive Viewpoints November 16
Rethinking Retail Customer Service for COVID-19 and its Aftermath
America’s retailers are racing to overhaul customer-service operations. And for good reason. Digital retail is seeing massive growth.…
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