The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors
The consumer buying behaviors retail marketers all once knew to be true experienced a seismic shift. The question…
Executive Viewpoints January 28
Latest In: Customer Experience
BJ’s Invests in Drop-Ship Fulfillment Program
BJ’s Wholesale Club will strengthen support for its drop-ship program with online order fulfillment and delivery accuracy solutions…
News January 27
Following $40 Million Funding Round, MeUndies Eyes Omnichannel Growth
This DTC underwear and loungewear brand is getting more intimate with its community by zeroing in on creativity,…
Features January 27
Contact Center AI Key to Retail’s Recovery in 2021
Analysts and consumers have been predicting the death of retail for many years now, but 2020 was especially…
Executive Viewpoints January 22
What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy
The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. What…
Executive Viewpoints January 22
NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair
Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its…
Features January 21
Getting Retail Website Localization Right the First Time
The term localization for many retail professionals and marketers is closely linked to advertising localization — serving culturally…
Executive Viewpoints January 21
Saving Shoppers from the Sea of Sameness
Picture yourself walking into a mattress store. Your hips and back hurt from your sagging mattress. You’re tired,…
Executive Viewpoints January 20
Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge
There’s a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into…
Features January 20Top Stories
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