State of the In-Store Experience: 4 Key Takeaways
Retail has become a tale of two realities. On the one hand, retail sales trended upward in August…
Executive Viewpoints November 17
Latest In: Customer Experience
Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping
Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality…
News November 17
What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question
It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to…
Features November 17
Lowe’s Rolls Out Education and Services for Shoppers Looking to Age in Their Own Homes
Lowe’s is aiming to become a destination for aging-in-place and life-change solutions through Lowe’s Livable Home, a new…
News November 17
Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX
Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives”…
Executive Viewpoints November 16
Podium Raises $201 Million in Latest Funding Round
Communication and payments platform Podium has raised $201 million in a Series D funding round led by YC…
News November 15
David’s Bridal Creates Guaranteed In-Stock Bridesmaid Dress Collection
Amid ongoing product shortages and the rapid return of weddings and special events, David’s Bridal has rolled out…
News November 15
Exclusive Shopify Q&A: Product Head Reveals How SMBs Can Compete in the Age of Amazon
It took Shopify merchants nearly 15 years to reach a cumulative GMV of $200 billion. It took just…
Features November 12
Frugal Shoppers: The Untapped Shopper Base You Can Reach to Win the Holiday Sales Season
It’s never too early to start preparing for the holiday shopping season, especially this year as brands and…
Executive Viewpoints November 12Top Stories
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