Latest In: Customer Experience

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Sainsbury’s Deploys Amazon Just Walk Out Technology in London C-Store

In the first usage of Amazon’s Just Walk Out (JWO) technology by a non-Amazon international retailer, Sainsbury’s has…

News November 30
customer experience e-Commerce experience ecommerce experience Featured personalization Tastry

Does a Wine’s Taste Represent the Next Frontier in Digital Personalization?

As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out.…

Features November 29
Ashley Lapin Current Forward Executive ViewPoints gen z

Top 5 Ways Retail Brands Can Win with Gen Z

As we look at what is filling the diminishing role that religion plays in the lives of Gen…

Executive Viewpoints November 29
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#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’

Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do…

Features November 18
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Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience…

News November 18
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How to Win in the Real-Time Holiday Retail Era

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from…

Executive Viewpoints November 18
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Google Maps Grocery Pickup Kroger

Google Expands Grocery Pickup Tracking via Maps to 2,000+ Kroger Co. Stores

Just in time for Thanksgiving shopping, Google has expanded its grocery order tracking service in Google Maps to…

News November 17
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State of the In-Store Experience: 4 Key Takeaways

Retail has become a tale of two realities. On the one hand, retail sales trended upward in August…

Executive Viewpoints November 17
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Charlotte Tilbury Shop with Friends Obsess

Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality…

News November 17
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