Latest In: Customer Experience
beauty Executive ViewPoints Supriya Venkatesan Terakeet
This is not your parents’ beauty industry. Transformed by both the steady wave of ecommerce and the sudden…
Executive Viewpoints
December 10
CSG mike woods
With more people paying bills online than ever before, consumers tend to opt out of paper billing statements…
Executive Viewpoints
December 10
Executive ViewPoints holiday 2021 Whitney King Ziff Media Group
It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the…
Executive Viewpoints
December 8
akeneo Ali Hanyaloglu Executive ViewPoints product experience
Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer…
Executive Viewpoints
December 7
astound commerce Avalara Calendly dtc DTC ecommerce Elie Saab luxury retail luxury retailers Navision shopify stockist.co
Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with…
News
December 6
ALL3D Cloth & Company Featured john robshaw skyline virtual walkthrough
Designing a photoshoot for a furniture collection is typically an expensive, logistics-heavy procedure that involves months spent coordinating…
Features
December 6
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New York City has become a testing ground for ultra-fast grocery delivery, with orders delivered in 15 minutes…
News
December 6
Adrian Di Pietrantonio conversational commerce Dubber Executive ViewPoints
Dispute resolution is always an important aspect of any customer relationship and there’s a good chance that many…
Executive Viewpoints
December 6
Executive ViewPoints gicom promotions Stefan Hilger
The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce…
Executive Viewpoints
December 3