4 Ways to Transform Your Paper Statements into Impactful Marketing Weapons
With more people paying bills online than ever before, consumers tend to opt out of paper billing statements…
Executive Viewpoints December 10
Latest In: Customer Experience
How Your Brand Can Reward Holiday Shopping Procrastinators
It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the…
Executive Viewpoints December 8
Product Experience: The Art of Giving Customers What They Need to Know
Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer…
Executive Viewpoints December 7
Luxury Brand Elie Saab Launches DTC Site Offering High-End Customer Experience
Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with…
News December 6
How Cloth & Company Saved Time and Money With its 3D Virtual Showroom Collaboration
Designing a photoshoot for a furniture collection is typically an expensive, logistics-heavy procedure that involves months spent coordinating…
Features December 6
DoorDash Enters NYC’s Ultra-Fast Grocery Delivery Wars
New York City has become a testing ground for ultra-fast grocery delivery, with orders delivered in 15 minutes…
News December 6
The Verbal Contract: How Conversational Intelligence Transforms Dispute Resolution for Retailers
Dispute resolution is always an important aspect of any customer relationship and there’s a good chance that many…
Executive Viewpoints December 6
Developing the Optimal Lifecycle for Successful Promotions
The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce…
Executive Viewpoints December 3
Designing a More Inclusive Retail Experience
Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has…
Executive Viewpoints December 2Top Stories
