Clyde Helps Retailers Enhance Their Post-Purchase Customer Experience
Clyde has launched an Ownership Enrichment Platform tool, designed to enable deeper customer relationships and drive lifetime value…
News April 14
Latest In: Customer Experience
ThredUP Made its Name with its Resale Marketplace but Sees Tech as its Growth Engine
Over the last few years a new term has entered the retail lexicon — RaaS, or resale-as-a-service. While…
Features April 12
How SmileDirectClub Connects the Dots Among SmileShops, Retailer Partnerships and Telehealth
As SmileDirectClub navigates its return to brick-and-mortar SmileShops, the company also is seeking to become more than just…
Features April 11
Fill ’Em Up: The Body Shop Brings In-Store Refills to U.S. Stores
Beauty and skincare brand The Body Shop has brought its in-store refill program to a number of U.S. locations,…
News April 8
4 Ways Google is Making it Easier to Shop (and Sell)
Google is not a retailer or a marketplace, and it doesn’t want to be — the company is…
Features April 8
Mattress Firm Names Target, Walmart Vet as Chief Marketing and Experience Officer
Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer.…
News April 7
How Kroger Strengthened Customer Loyalty by Sharing its ‘Passion’ for Sustainability
Many factors go into customer loyalty, from the most basic (offering quality products that shoppers want) to more…
Features April 7
How Data-Driven Tech Can Help Maximize Revenue for Shopping Centers
Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years…
Executive Viewpoints April 6
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