Latest In: Customer Experience

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Shoptalk 2022: Advanced Personalization Strategies and the Power of Community

Nearly 10,000 attendees crowded into the Mandalay Bay Hotel in Las Vegas for Shoptalk 2022, held March 27-30,…

Features April 4
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The Rise of Shopper Promiscuity Calls For a New Approach to Market Research and Marketing

Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input…

Executive Viewpoints March 31
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Google Retail Search from Google Cloud rolls out

Google Offers up its Search Engine Tech to Retailers

The search engine — such a commonplace tool in today’s world and yet so difficult to execute well,…

News March 30
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How Brands Can Navigate the Social Platform Ecommerce Boom

Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and…

Executive Viewpoints March 30
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CCS 2022: Experts Provide Lessons and Best Practices from the Great Acceleration

While some brands and retailers are still adapting to some of the new realities established by the COVID-19…

Features March 29
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Visual merchandising solution Stylitics has raised $80 million

Stylitics Raises $80M for its AI-Powered Visual Merchandising Platform

Visual merchandising solution Stylitics has raised $80 million in series C funding from PSG Equity, which now holds a minority stake…

News March 28
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Inside MINISO’s ‘Joyful’ Omnichannel Expansion Plan

MINISO has a big but simple goal: “We hope to make MINISO a popular lifestyle brand among young…

Features March 28
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Cashierless Technology — A Look Ahead

The focus on customer behavior and overall satisfaction has increased monumentally in recent years. Nothing irritates shoppers more…

Executive Viewpoints March 28
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Study Commuter Home-Based Shopper

Study Reveals Strategies for Attracting Commuter vs. Home-Based Shoppers

Two primary worker groups emerged during the COVID-19 pandemic: those who prefer (or tolerate) commuting to an office,…

Features March 25
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