Headless Commerce Drives Customer Loyalty and Profitability
It’s no secret that smartphones, social media and ecommerce marketplaces have dramatically changed how customers shop online. This…
Executive Viewpoints March 18
Latest In: Customer Experience
Retailers Can Cushion Price Increases’ Impact With Greater Transparency
Inflation was already running hot even before Russia’s invasion of Ukraine, reaching 4.7% for 2021 — the highest…
News March 15
The Social Commerce Lowdown: the Latest from Pinterest, Meta, Twitter and YouTube (and Why it Matters)
The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities…
Features March 11
BotsCrew Chatbots Designed to Span Channels and Countries
BotsCrew offers retailers a chatbot designed to connect to multiple channels, including Facebook, WhatsApp, SMS, website widgets and…
News March 10
As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign
It’s no secret that malls are struggling for relevancy. Once the “it” hangout spot for elderly mall walkers…
Features March 9
Babylist Blends URL and IRL Engagement with Virtual Showroom
Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be…
Features March 8
Kohl’s Makes its Case to Investors with Plans for Additional Sephora and Small-Format Stores
At its virtual Investor Day March 7, Kohl’s outlined its strategy to drive growth and “become the retailer…
News March 7
How the Metaverse can Benefit Physical Retail Stores
With industries around the world showing interest in the metaverse, retail leaders are facing the exciting opportunity to…
Executive Viewpoints March 7
There Aren’t Necessarily ‘Good’ or ‘Bad’ Promotions, Only Good or Bad Promotion Combinations
Planning effective and relevant promotions is an ongoing exercise in adaptability. There are complex and evolving factors at…
Executive Viewpoints March 7Top Stories
