How Retailers Can Satisfy Demand for Instant Gratification
During the COVID-19 pandemic, homebound consumers became digital-first natives as they turned to self-service channels to manage their…
Executive Viewpoints May 5
Latest In: Customer Experience
How Acoustic Solutions Can Enhance In-Person Shopping Experiences
It’s no secret that in-person shopping is a multi-sensory experience. How a retail space makes someone feel in…
Executive Viewpoints May 4
Victoria’s Secret Opens Beauty Shop on Amazon
Victoria’s Secret & Co. is bringing its Victoria’s Secret Beauty and PINK Beauty products to Amazon as the…
News April 29
How #RICE22 is Reimagining the Expo Experience With Unique Show Floor Activations
We’ve all been there before: the expo hall. While initially you may feel invigoration, the rows of booths…
Features April 29
The Commerce Catalog is Broken
Ever get an ad from a brand to “shop the look,” only to click through and find that…
Executive Viewpoints April 29
Apple Reverses Long-Held Stance on DIY Repairs with Launch of Self-Service Website
For years Apple refused to sell consumers or independent repair shops the tools and parts needed to fix…
News April 28
Rebag Launches Auction to Spotlight Investment-Worthy Luxury Items
Seeking to promote the idea of luxury goods as a valuable asset class similar to works of art…
News April 26
How to Tailor Return Strategies to New Holiday Shopping Patterns
It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to…
Features April 25
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