Latest In: Customer Experience

design:retail design:retail News IKEA Ingka Group

IKEA’s Biggest Franchisor Plans to Invest More Than $3 Billion in Omnichannel Store Push

Ingka Group, which operates 392 IKEA stores across 32 markets, will invest more than €3 billion ($3.16 billion)…

News May 10
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Self-Checkout Solution Provider Raises $62.5 Million

Mashgin, a self-checkout solution powered by AI and computer vision, has raised $62.5 million in Series B funding…

News May 9
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Foot Locker Deepens Relationship with Adidas as Both Retailers Focus on Digital Offerings

Foot Locker has entered an “enhanced” relationship with adidas in which the brands will work together to improve…

News May 9
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Gamification is Experiencing a Renaissance — Here’s How Retail Marketers Can Take Advantage of it

It’s becoming harder for retail brands to reach their audiences as consumers continue to use a mix of…

Executive Viewpoints May 9
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Future of Parenting pop-up at SHOWFIELDS NoHo innovates the baby care experience in product and design.

How a Group of ‘Mom-Founders’ are Reimagining Parent-Focused Retailing

Urban concept store SHOWFIELDS is known for being a retail playground centered on innovation and experience, both in…

Features May 6
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Subscriptions Will Help You Thrive in the Ecommerce Era

The past three years have seen a massive surge in both consumer and business ecommerce growth. Insider Intelligence…

Executive Viewpoints May 6
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Sun & Sand Sports

Sun & Sand Sports, a Middle Eastern sports retailer, has opened a 10,000-square-foot prototype store in the Dubai…

News May 5
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Target Creates Chief Guest Experience Officer Role as it Expands Senior Leadership Team

Target has named Cara Sylvester to the newly-created role of EVP and Chief Guest Experience Officer. She which…

News May 5
customer service Executive ViewPoints Laura Bassett NICE CXone

How Retailers Can Satisfy Demand for Instant Gratification

During the COVID-19 pandemic, homebound consumers became digital-first natives as they turned to self-service channels to manage their…

Executive Viewpoints May 5
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