Latest In: Customer Experience

#RICE22 Albertsons Companies doordash Google Jewel-Osco PowerReviews Safeway Shaw's Vons

Albertsons Adds Product Reviews Across Multiple Banners’ Websites

Albertsons has introduced consumer-generated ratings and review functionality on 11 of its banners’ sites, including Safeway, Vons, Jewel-Osco…

News June 3
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Using Design Elements to Make Shop-in-Shops ‘Pop’ — or Not

Using Design Elements to Make Shop-in-Shops ‘Pop’ — or Not

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there…

Features June 1
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Top 10 Trends Driving Retail Growth

There are a lot of people making a good living forecasting what’s going to happen in retail. Things…

Executive Viewpoints June 1
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eBay Hosts Los Angeles Wear ‘Em Out Experience

eBay Wear ‘Em Out

eBay kicked off Memorial Day weekend 2022 with its Wear ‘Em Out brick-and-mortar pop-up sneaker experience on Los…

News May 31
5g aifi AR/VR AT&T aws AWS Private 5G cloud computing digital transformation employee dispatching Featured frictionless checkout internet of things iot metaverse mobile-edge computing planogram compliance real-time data analysis Retail ThinkTank (2022) Retail ThinkTank: Business Agility & Innovation (2022) smart mirrors smartphones theft prevention Verizon 5G Labs
5G will enable faster, larger digital experiences at retail powered by IoT, computer vision, edge computing and the cloud.

5 Real-World Ways 5G Will Transform Retail

5G is the talk of the town these days — up there with Web3 and the metaverse. But…

Features May 31
coveo customer experience Executive ViewPoints Tracey Ryan O’Connor

How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers

Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the…

Executive Viewpoints May 31
Calico Executive ViewPoints Kathleen Chan returns

Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations…

Executive Viewpoints May 30
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H&M will roll out smart mirrors and other tech at COS stores in the U.S.

H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in…

News May 27
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Gamified Training Boosts Brand’s Appliance Sales 26.2%

As consumer appliances grow ever more sophisticated, it can be a challenge for retail salespeople to stay up…

Features May 27
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