Latest In: Customer Experience

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming…

Features January 19
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Cooler Screens Expands Smart Surfaces to New Areas of the Store

In-store media platform Cooler Screens announced at NRF 2023 that it is expanding its technology beyond cooler aisle…

News January 19
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Neiman Marcus Adds C-Level Brand and Retail Leaders

Seeking to advance its Revolutionize Luxury Experiences initiative, Neiman Marcus Group has named executives to fill two new…

News January 18
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As other retailers brace for the impact of a looming recession, Saks OFF 5TH, has a rosier outlook.

NRF 2023: Saks OFF 5TH CEO Foresees Smooth Sailing for Off-Price Despite ‘Choppy’ Economic Waters

The mood on the street these days could generally be described as gloomy. But as other retailers brace…

Features January 16
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NRF 2023: How Target Makes its Culture of Inclusion Tangible

Sometimes the results of emphasizing diversity and inclusion are big, bold and easy to see; sometimes they’re subtle.…

Features January 16
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Which Self-Checkout Solution Gives Customers the Best In-Store Shopping Experience?

Ever since the first introduction of self-checkout (SCO) counters in the late 1990s and early 2000s, their number…

Executive Viewpoints January 16
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Lululemon Deploys RFID Solution Chainwide to Unlock Real-Time Inventory Data

Lululemon is in the process of rolling out a cloud-based RFID inventory management solution to its 600+ stores…

News January 13
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Beyond the Hype, a Compelling Business Case for Moving to the Metaverse

The consumer product titan Nike ushered in the 2022 peak holiday shopping season with a fascinating twist, announcing…

Executive Viewpoints January 13
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The Home Depot Introduces New Associate-Facing App, Updates Hourly Pay Practices

The Home Depot is enhancing its associate experience with a new app developed to help them prioritize tasks…

News January 12
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