Latest In: Customer Experience

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Ebay is hosting a series of livestreams throughout Super Bowl weekend.

Abercrombie, Ebay, Aldi Opt for IRL Activations to Capture Super Bowl Fervor

Super Bowl LX is just around the corner, and the stunts have already begun. Whether it be Columbia’s…

News February 5
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Albertsons Creates End-to-End Digital Party Planning Hub

Albertsons has launched Celebrations, a digital destination that brings together the many elements that go into a successful…

News February 4
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Ulta Spotlights 6 Female Athletes with New Beauty Roster, Strengthens Support for Women’s Sports

Ulta Beauty has teamed up with six female athletes from both established and emerging sports for its first-ever…

News February 4
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Amazon same- and next-day deliveries increased 30% in 2025.

Amazon Same- and Next-Day Deliveries Increased 30% in 2025

Amazon’s delivery network reached its fastest speeds ever in 2025, marking the third consecutive year of improvements in…

News February 4
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Rent-to-Own Franchisor Buddy’s Home Furnishings Purchased by Private Equity Firm

Skyline Investors has purchased Buddy’s Home Furnishings, a rent-to-own franchisor of furniture, electronics and appliances with more than…

News February 4
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AI-Led Legacy Modernization for Retail and CPG: Transforming Applications and Data into an Intelligent Enterprise

It will not be too off the mark to say that retail and CPG organizations find themselves at…

Executive Viewpoints February 4
Advance Auto Parts

Clutch Play: Advance Auto Parts Shifts New Loyalty Program into Gear

Advance Auto Parts has launched the three-tier Advance Rewards loyalty program, designed to deliver greater value to both…

News February 3
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Incoming Target CEO Fiddelke Identifies 4 Top Priorities

As he takes the reins at Target, incoming CEO Michael Fiddelke has focused on four priorities for the…

News February 3
agentic commerce AI bots Amazon chatgpt Helen Merriott OpenAI PayPal publicis sapient shopify Simon James Spotify uber Walmart

When Bots Shop: Why Brands Should Stop Ignoring ChatGPT Commerce and Start Designing for it

As OpenAI expands ChatGPT’s commerce capabilities through partnerships with Shopify, Walmart and PayPal, a quiet transformation is underway.…

Executive Viewpoints February 3
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