Bots are Taking Over the Web. Why that May not be a Bad Thing for Retail Marketers
LLMs and AI Agents are reshaping how the web operates and how consumers interact with it. As AI-powered…
Executive Viewpoints February 10
Latest In: Customer Experience
TrumpRx.gov Promises Lower Prices on Popular Prescription Drugs
President Trump has launched TrumpRx.gov, a site designed to take advantage of pricing agreements with leading pharmaceutical manufacturers…
News February 9
Smart Stores Aren’t Enough: 2026 will be Defined by Smarter Operations
For 2026, holiday commerce won’t hinge on flashy discounts or eye-catching displays; it will be decided in the…
Executive Viewpoints February 9
Lowe’s Makes Loyalty Program More Family-Friendly by Adding Kids Component
Lowe’s has launched the MyLowe’s Rewards Kids Club, a new platform that builds on the home improvement retailer’s…
News February 6
Spotify Teams up with Bookshop.org to Synchronize Audio and Physical Books
Spotify has teamed up with Bookshop.org — the online bookstore that connects readers with local booksellers across the…
News February 6
Adidas Opens Soccer-Themed Store Near N.J. Stadium Set to Host FIFA Finals
Adidas has opened its first U.S.-only soccer-focused flagship store at North Jersey’s American Dream mall, in advance of…
News February 6
Toys ‘R’ Us Canada, Entering Bankruptcy, Will Shrink Store Footprint
Toys ‘R’ Us Canada (TRU Canada) has sought protection from creditors under the Companies’ Creditors Arrangement Act (CCAA),…
News February 5
What’s the ROI of Emerging In-Store Design Trends? A Look at What They Are and How They Create Value
It used to be that in-store retailers planned their store designs and displays primarily around major holidays or…
Executive Viewpoints February 5
Staples Canada Boosts Productivity, Cuts Training Time with Fulfillment Center Robotics
Staples Canada has been offering next-day delivery for three decades — even before the office supplies retailer ventured…
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