Latest In: Customer Experience

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The right in-store technology can have a significant impact on store experiences, customer engagement and revenue. Experts in the retail design and technology realms share their perspectives on how brands and retailers can make the best technology decisions for their stores.

Matching Tech to New In-Store Experiences: 6 Steps to Success

Brands and retailers are navigating two conflicting realities when it comes to their in-store experiences: they know they…

Features June 28
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Chicago Escape: The Culture of Artistry Retail

Chicago has been nicknamed “The Second City.” However, it is at the top of the U.S. market when…

Executive Viewpoints June 28
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Clos Pegase Winery in Napa Valley, Calif.

How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

The adult beverage industry has been slower than most to come online. The complicated patchwork of state laws…

Features June 26
Jamie Saucedo pfs

How Ecommerce Shoppers are Reshaping Gift Giving

The ecommerce gift-giving experience is more customer-driven in a digital-first world. Whether it’s with fine jewelry, health and beauty…

Executive Viewpoints June 26
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How Quick Wins in Digital Marketing can Help Retailers Stand Out

Retailers are always looking for ways to improve their digital presence and drive more traffic to their site.…

Executive Viewpoints June 23
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Anthropologie taps a combination of marketing channels and tactics to keep loyal customers happy and acquire new, younger consumers.

4 Ways Anthropologie is Building Brand Loyalty While Acquiring New, Younger Customers

While Urban Outfitters’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination…

Features June 22
electronics protection plan Staples

Staples Launches Three-Tiered Technology Protection Plan

Staples has launched tiered Total Support Plans to provide customers with access to 24/7/365 computer support. The new…

News June 21
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Target last mile delivery

Target’s New Last Mile Facility Adds Next-Day Delivery for 500,000 in Atlanta Market

Target has opened a Target Last Mile Delivery (TLMD) extension near its store in Smyrna, Ga. The new…

News June 21
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#RICE23 VC Investors Reveal What Makes a Retail Startup Pitch-Perfect

While venture capital (VC) funding is not for every company in the retail industry, it is a vital…

Features June 20
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