Latest In: Customer Experience

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Circuit City Plans to Curate Shop-in-Shops Using its Electronics Expertise

Circuit City has launched a Series A funding round along with plans for alliances with national companies, though…

News November 14
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Temu Lawsuit Targets Counterfeit Apps and Lookalike Online Marketplaces

Editor’s note: On Nov. 20, 2023, Temu won a preliminary injunction in the U.S. District Court for Arizona…

News November 14
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J.Crew has launched a virtual experience that combines digital commerce, AI and gaming to make holiday shopping a bit more entertaining.

J.Crew Launches Virtual Holiday Store Experience Complete with Winter Sports

J.Crew has launched a virtual experience that combines digital commerce, AI and gaming to make holiday shopping a…

News November 14
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The Bal Harbour Shops Access Pop-up is a 17,000-square-foot “alfresco space” featuring a selection of high-end fashion, jewelry and lifestyle brands.

Bal Harbour Pop-up Embarks on Luxurious Retail Tour

Bal Harbour Shops, the Miami Beach-based luxury shopping destination, is bringing a curated pop-up experience to Raleigh, N.C.,…

News November 14
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Brooklinen is expanding its omnichannel strategy to include a growing B2B division and presence on Amazon.

B2B, Marketplaces Become Core to Brooklinen’s Blossoming Omnichannel Strategy

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities…

Features November 13
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Amazon's big grocery plans become more clear as the retailer focuses on expanding Amazon Fresh consumer base.

UPDATED: Amazon Fresh Expands Delivery to Non-Prime Members, Rolls Out New Store Model

This story was first published on Aug. 2, 2023, and was update with additional details on Nov. 10,…

News November 10
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Best Buy Health Partners with Leading Hospital to Support In-Home Care

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care…

News November 9
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E.l.f. Launches Roblox Experience to Tap Gen Z’s Entrepreneurial Spirit

Seeking to unlock the creativity and entrepreneurial ambitions of Gen Z consumers, E.l.f. Cosmetics has launched e.l.f. UP!…

News November 9
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The Holiday Season’s Cybersecurity Crisis: Why Retailers are Under Heightened Pressure

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note;…

Executive Viewpoints November 9
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