How Retailers Can Use AI to Improve Customer Experience and Build Trust
In the U.S., ecommerce spending is estimated to reach $1.7 trillion by 2027 – representing over 20% of…
Executive Viewpoints February 16
Latest In: Customer Experience
Starbucks and Bank of America Link Loyalty Programs to Provide Extra Perks
Starbucks and Bank of America (BoA) have forged a new partnership designed to offer extra rewards to their…
News February 15
Skechers Opens 5,000th Store, Aims for 10,000 Total
Skechers has opened store number 5,000, in Bogotá, Colombia, nearly 30 years after opening its first store in…
News February 15
Staples Rebrands, Enhances Loyalty Program
Staples has renamed and upgraded its Staples Rewards loyalty program. The new Easy Rewards program, which is free…
News February 15
Building Connected Commerce in the Age of Loneliness
In May 2023, the U.S. Surgeon General declared the country had entered a loneliness epidemic, which could prove…
Executive Viewpoints February 15
New Crocs and Famous Footwear Product Drop Supports U.S. Foster Youth
It’s fair to say that Crocs has mastered the art of the product drop, collaborating with obvious (and…
News February 14
Kroger Plans to Cut Prices Following Completion of Albertsons Merger
Citing its actions following previous corporate mergers, Kroger said it plans to lower prices when its planned merger…
News February 13
SpartanNash Expands Robot-Supported Inventory Insights to 75 Stores
Following a 15-store pilot project that kicked off in May 2023, SpartanNash has deployed Tally, an autonomous inventory…
News February 13
How Zenni Optical Boosted Per-Session Revenue 34% with Sharper Search
Improving search functionality and response speed can be among the most powerful “behind the scenes” actions a retailer…
Features February 13Top Stories
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