All the Feels: How Mood will Underpin Future Consumer Spending in Retail
The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and…
Executive Viewpoints March 12
Latest In: Customer Experience
Getting to Grips with Gen Z
Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born…
Executive Viewpoints March 11
KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans
“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…
Features March 11
Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec
Discount supermarket retailer Lidl U.S. has named four executives with extensive retail experience to top posts, including naming…
News March 8
Aldi Plans to Add 800 New U.S. Stores by 2028
Discount grocer Aldi will invest more than $9 billion over the next five years on its national expansion…
News March 7
Michaels Puts Makers in the Spotlight for New Ad Campaign, In-Store Selling Pilot
Michaels has launched a new brand campaign and in-store selling activation to shine a spotlight on its MakerPlace…
News March 7
To Earn Engagement, Retailers Must Tap into Customers’ Emotions
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…
Features March 7
Warby Parker Boosts Revenue 12% in 2023, Plans 40 New Stores this Year
In only its second full year as a public company, Warby Parker generated net revenue of $71.7 million…
News March 6
Three Regional Grocers Tap Instacart to Power Ecommerce Sites
Canseco’s Market, Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support…
News March 6Top Stories
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