KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans
“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…
Features March 11
Latest In: Customer Experience
Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec
Discount supermarket retailer Lidl U.S. has named four executives with extensive retail experience to top posts, including naming…
News March 8
Aldi Plans to Add 800 New U.S. Stores by 2028
Discount grocer Aldi will invest more than $9 billion over the next five years on its national expansion…
News March 7
Michaels Puts Makers in the Spotlight for New Ad Campaign, In-Store Selling Pilot
Michaels has launched a new brand campaign and in-store selling activation to shine a spotlight on its MakerPlace…
News March 7
To Earn Engagement, Retailers Must Tap into Customers’ Emotions
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…
Features March 7
Warby Parker Boosts Revenue 12% in 2023, Plans 40 New Stores this Year
In only its second full year as a public company, Warby Parker generated net revenue of $71.7 million…
News March 6
Three Regional Grocers Tap Instacart to Power Ecommerce Sites
Canseco’s Market, Harps Foods and Price Chopper have joined the 600+ retail banners using Instacart Storefront to support…
News March 6
Puma Sees 19% Bump in AOV Following Shift to Google Cloud
Puma has moved all of its ecommerce operations to Google Cloud in an effort to improve its online…
News March 6
How One UK Destination is Redefining the Shopping Center
Shopping malls are on the rebound thanks to Gen Z’s hunger for nostalgia and community. But that doesn’t…
Features March 6Top Stories
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