Latest In: Customer Experience

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Media Networks Beyond Retail: How to Activate Your Right to Win

With retail media ad spend projected to reach $140 billion this year, companies outside of retail seeking new…

Executive Viewpoints June 6
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AI Remains Transformative Within the Ecommerce Space in 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting…

Executive Viewpoints June 5
#RICE24 customer experience Featured omnichannel strategy retail events retail innovation Retail Innovation Conference & Expo
Taking place June 4-6, 2024, in Chicago, the Retail Innovation Conference & Expo is the must-attend event for retail execs to dig into cutting-edge topics and trends.

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is on site in Chicago…

Features June 5
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JD Sports Drops ‘Sports’ from its Name, Deploys AI-Powered Search

JD Sports will implement the AI Search solution from Algolia as it seeks to modernize its online presence…

News June 3
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Dollar General Voids Self-Checkout at 12,000 Stores, Citing Shrink

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it…

News June 3
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How Brands can Drive Sales with Innovative Textiles

As consumers become increasingly proactive and sophisticated when it comes to their health, they are more interested in…

Executive Viewpoints June 3
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Reese's omnichannel approach, driven by its sales, marketing, and human insights teams, made its partnership with the NCAA a true slam dunk.

How Reese’s Made its NCAA Partnership an Omnichannel Slam Dunk

Tasty snacks are non-negotiable for any successful sports-themed gathering. Six-foot subs, chips and chicken wings are staples; in…

Features June 3
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How Babylist Plans to Succeed Where Other Baby Retailers have Failed

[Dive even deeper into Babylist’s content- and community-driven business strategy in this episode of the Retail Remix podcast…

Features May 31
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Rakuten Launches Paid Membership Program Focused on Designer Brands

This fall, online marketplace Rakuten will debut the platform’s first paid membership offering: Rakuten+. The program is structured…

News May 31
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