Latest In: Customer Experience

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Marks & Spencer to Deploy Changing Room Self-Checkout in 100 Stores by 2028

Marks & Spencer plans to install self-checkout POS stations in the changing rooms in its 180 clothing stores,…

News October 29
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Unwrap New Holiday Shoppers in 2024: The Gift of In-App Advertising

With a shorter-than-usual holiday shopping season ahead, competition for share of wallet will be exceptionally fierce. In addition…

Executive Viewpoints October 29
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7-Eleven Plans 500 New ‘Food-Forward’ Stores by 2027

Seven & i Holdings, parent company of 7-Eleven, plans to open 500 new “food-forward” convenience stores between 2025…

News October 28
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Crafting Engaging Consumer Promotions that Click with Gen Z

Gen Z is undoubtedly revolutionizing the consumer landscape. Growing up in a digital world, this generation has distinct…

Executive Viewpoints October 28
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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and…

Features October 27
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Bark and Crocs Collab on New ‘Paw-Wear’ for Pups

Bark, the omnichannel dog brand and creator of BarkBox, is partnering with Crocs on a new foot, er,…

News October 25
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Walmart to Launch Same-Day Pharmacy Delivery Nationwide

Walmart has begun integrating prescription medications into its delivery offerings in six states, with plans to expand to…

News October 25
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UPDATE: Federal Judge Grants FTC Request to Block Tapestry’s Acquisition of Capri

[Update as of 10/25/24] A federal judge has granted the Federal Trade Commission (FTC)‘s motion for a preliminary…

News October 25
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From Omnichannel to Polychannel: How FMCG Shopping is Changing

With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their…

Executive Viewpoints October 25
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