Latest In: Customer Experience

design:retail design:retail News experiential strategy flagship store in-store experience PUMA

Puma Brings Immersive Entertainment Flagship to Las Vegas

Puma has unveiled a new flagship concept that includes activations, customization services and other tech-powered elements. Located at…

News November 22
bj's wholesale club MasterCard

BJ’s to Raise Membership Fees for First Time in Seven Years

BJ’s Wholesale Club will raise its annual membership fees by $5 to $60 per year, and its Club+…

News November 22
Amazon Amazon Fresh Amazon Haul amazon lockers SHEIN Staples Temu UPS Whole Foods Market

UPDATE: Amazon Offers 50% Off Everything in ‘Haul’ to Drive Consumers to New Discount Site

[Update as of Nov. 22, 2024] In an unvarnished bid to drive holiday shoppers to try its new…

News November 22
design:retail design:retail News experiential retail post malone store concepts ugg

Ugg Brings Back ‘Feel House’ Concept with Post Malone

If any brand knows the power of feels, it’s Ugg. Fuzzy boots and slippers aside, the brand is…

News November 22
employee engagement employee retention employee scheduling employee training Featured store operations
A grocery store associate stocks shelves.

Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…

Features November 22
Advocatia Solutions Amazon doordash instacart National Association of Community Health Centers snap U.S. Department of Agriculture

Instacart Introduces SNAP Eligibility Screening Tool

Instacart has added an eligibility screener for Supplemental Nutrition Access Program (SNAP) benefits, allowing people to quickly and…

News November 21
GlassesUSA.com oakley Prada Ray-Ban

GlassesUSA.com Debuts Next-Day Delivery for Prescription Eyewear

GlassesUSA.com has introduced a next-day delivery service for prescription eyewear, just in time for the end-of-year spending rush…

News November 21
Amazon bnpl Burberry Carl Marks Advisors chatgpt Dollar Tree Featured Fortunoff Gucci Howard Meitiner lvmh NRF Sephora Target The Museum Company Walmart

Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice

Much of the forecasting for this year’s holiday shopping has focused on its shortness: the quirk of the…

Features November 21
app redesign buy online pick-up in-store delivery holiday 2024 holiday events Nordstrom nordstrom rack
Nordstrom has a revamped app and lost of store plans for the holidays.

Nordstrom Gives App, NYC Flagship Holiday Glow-Ups

Nordstrom is all geared up for the holidays, with a refreshed app and new in-store services and experiences…

News November 20
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank