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NRF 2024 Preview: Hear From Top Execs at Levi’s, Ulta Beauty, FedEx — and Magic Johnson

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center…

Features January 11
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In an exclusive interview, Executive Design Director of KTGY Phil Otto shares how cultural anthropology can drive innovation in store design.

Design Exec: Understanding Human Nature is ‘Terra Firma’ in a Fast-Changing Retail Industry

Phil Otto considers himself a bit of a nomad. He works remotely on a small farm in Ohio,…

News January 10
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Real-Life ‘E.l.f.-Pinching’ Inspires True Crime Mockumentary

E.l.f. Cosmetics are apparently so highly prized that they push otherwise law-abiding citizens into stealing — well, “unauthorized…

News January 9
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Albertsons Hosts Competition for Emerging Natural and Specialty Brands

Albertsons is accepting applications for its second annual Innovation Launchpad competition, seeking up-and-coming specialty and natural brands representing…

News January 8
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Why Personalization Can Survive the Loss of Third-Party Cookies

Personalization is at something of a crossroads. The New Year saw a key step in the coming deprecation…

Features January 5
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Deloitte research reveals that in addition to financial perks, consumers expect unique services and experiences from loyalty programs.

Deloitte Shares Loyalty Trends and Best Practices for 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…

Features January 2
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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…

Executive Viewpoints January 2
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Connected Packaging: Closing the Sustainability Gap Between Intention and Action

BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related…

Executive Viewpoints December 28
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Retail returns totaled $743 billion in 2023 the NRF reports.

NRF: Returns Reach 14.5% of Sales in 2023, Fraud Contributed $101 Billion in Losses

Returns totaled $743 billion in 2023, amounting to 14.5% of all retail sales, according to a report from…

News December 27
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