Latest In: Consumer Trends

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Five Trends Poised to Shape the Future of Digital Experiences in 2025

As digital experiences have evolved over the past few years, personalization and emotional connection have become central to…

Executive Viewpoints January 16
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by…

Executive Viewpoints January 15
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Best Buy has undergone a 5-year complete overhaul of its business.

Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer

One of the core values of Dick Schulze, Founder of Best Buy, was “learning from challenge and change”…

Features January 14
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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.…

Executive Viewpoints January 13
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A bride in a David's Bridal gown.

Why David’s Bridal’s New Media Network is Key to its Post-Bankruptcy Future

Most retail segments have several pillar retailers that rule the vertical. Think about apparel, furniture, grocery and even…

Features January 10
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How AI is Driving Identity-Based Marketing Strategies to Boost Customer Lifetime Value

The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer…

Executive Viewpoints January 9
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NRF 2025 Preview: New York’s Javits Center Once Again Becomes the Center of the Retail Universe

NRF 2025: Retail’s Big Show will return to New York City’s Javits Center January 12-14, with attendees from…

Features January 9
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In 2025, Changing Consumer Demand will Reshape the Supply Chain

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience…

Executive Viewpoints January 8
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2025 colors of the year from Pinterest (Cherry Red), Pantone (Mocha Mousse) and Stitch Fix (Wisteria)

Setting the Tone for 2025: Moody Maximalism will Drive Style, Design Aesthetics

In 2024 everyone needed an Eras look (the more sparkles the better), Western styles spread well beyond the…

Features January 6
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