Latest In: Consumer Trends

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Cultural ‘Moments’ are Bigger than Ever — Can Brands Authentically Engage with Them?

With the summer season fast approaching, marketers are once again gearing up for the next big cultural moments…

Executive Viewpoints May 27
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Beyond Basics: The Rise of Maximalism in Retail

After years of Marie Kondo-esque simplicity, the retail design era of “back-to-basics” aesthetics — defined by neutral palettes…

Executive Viewpoints May 23
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Hyper-Personalization Strategies Any Retailer Can Try

Shopify’s Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of…

Executive Viewpoints May 23
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Facing a Disappointing Q1, Target Seeks to ‘Remain Price Competitive’

The entire retail industry is battling tariff uncertainty and other headwinds, and Target is no exception. The big…

News May 22
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Urban Outfitters Targets Gen Z with Gamified Back-to-Campus Campaign

Urban Outfitters (UO) has launched UO Haul, a multi-stage campaign designed to support students decorating a dorm room…

News May 20
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The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio

One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…

Features May 20
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Beyond Sight and Sound: Why Scent is the Next Frontier in Branding

In marketing, engaging all the senses is key to crafting unforgettable brand experiences. Traditional static marketing is losing…

Executive Viewpoints May 20
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Bath & Body Works Taps Nike Exec to Lead Company

Bath & Body Works has named Daniel Heaf as its new CEO, effective immediately. He replaces Gina Boswell,…

News May 19
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SubSummit 2025 Preview: Leveraging Subscriptions to Build Loyalty (and Revenue)

Subscriptions and other tools for reaping recurring revenues will be examined, explained, dissected and analyzed at SubSummit 2025,…

News May 16
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