Latest In: Consumer Trends
ai brother mobile solutions customer service CX dynamic pricing Featured Holiday 2022 holiday shopping season inventory optimization MasterCard mobile engagement payment experience radar retail strategy and planning stripe Talkdesk
Among its multiple impacts, COVID-19 accelerated an elongation of the holiday shopping season that was already underway. Rather…
News
October 6
Featured goodwill GoodwillFinds online marketplace online resale resale marketplace Retail ThinkTank (2022) Retail ThinkTank: Ecommerce Strategy (2022) Retail ThinkTank: Featured In Ecommerce Strategy (2022)
Before “resale,” there was “thrifting.” And before Poshmark, ThredUP, Facebook Marketplace and even eBay were a twinkle in…
Features
October 4
Broox Carmona Made Music Studio Sentient Decision Science Sephora Shazam Spencer's Gifts Spotify Urban Outfitters
I’ll admit it: a good chunk of my early music discovery came from Shazam. I vividly remember being…
Executive Viewpoints
October 3
AR experiences ar try-on augmented reality consumer research Featured ipsos JCPenney PUMA Retail ThinkTank (2022) Retail ThinkTank: Featured In Omnichannel Strategy (2022) Retail ThinkTank: Omnichannel Strategy (2022) Snap Inc. snapchat social commerce social media zenni optical
When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because…
Features
September 28
consumer trends customer experience dynamic pricing Featured Industry Insights inflation mckinsey pricing
Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new,…
Features
September 27
Amazon Facebook LinkedIn messagegears OpenTable Spotify tiktok Will Devlin
Building and sustaining deep customer loyalty is a big task that very often comes down to the little…
Executive Viewpoints
September 23
Bubble skincare content strategy Featured gen z influencer engagement Retail ThinkTank (2022) Retail ThinkTank: Featured In Omnichannel Strategy (2022) Retail ThinkTank: Omnichannel Strategy (2022) skincare trends SkinTok tiktok
It’s easy to understand why the skincare market exploded during the pandemic. Working from home and sheltered in…
Features
September 19
authenticity Bubble customer experience Featured Forever 21 gen z marketing strategy mental health omnichannel strategy Retail ThinkTank (2023) Retail ThinkTank: Omnichannel Strategy (2023) sustainability
Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While…
Features
September 15
Calpak customer engagement digital marketing Featured hosted livestreams influencer marketing instagram live shopping livestreaming
[Editor’s Note: For a deeper dive into the current state of livestream shopping in the U.S., check out…
Features
September 14