Latest In: Zappos

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Use Influencer Marketing To Connect Your Brand With Shoppers

Is there a marketing tactic that generates more sales than traditional paid advertising? Yes! Influencer marketing may be…

News January 22
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The Cost Of Stunning Success Online? Slower Shipping

Online retail has really been flexing its muscles this holiday season — so much so that some retail…

Features December 18
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Why Mall Retailers’ Best Bet Is Still A Strong Community Strategy

By Ulrika Haug, Lithium Technologies  For years, we’ve heard that shopping malls are struggling. So it comes as…

Executive Viewpoints July 3
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Innovation And Collaboration Are Key At #RIC15

Photo courtesy: Texas A&M Center for Retailing Studies Twitter account It’s been a busy few days for the…

Executive Viewpoints June 17
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Learn From Innovation Lab Leaders At #RIC15!

Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…

Executive Viewpoints June 9
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Zappos Pays Up To Support Holacracy Vision

The greatest part of my job at Retail TouchPoints is the ability to learn more about the brands…

Editor's Perspective May 19
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Turning Lemons Into Lemonade: How To Find The Opportunity In Negative Customer Experiences

By Mickael Bentz, Adobe Campaign Social media has provided a digital megaphone for disgruntled customers to publicly shame…

Executive Viewpoints April 27
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New Year’s Resolutions Help Spur Purchases Across Channels

The holiday season may help retailers boost their Q4 sales, but new research indicates that consumers also spend…

Executive Viewpoints January 20
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How Zappos Kept Shoppers Engaged During The Holiday Season

Zappos invests significant time and money in developing new tools and tactics that will surprise and delight customers.…

Features January 8
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