Latest In: Zappos

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Nine Retailers Chosen For Best Online Customer Service

In its 15th Annual Mystery Shopping Study, the e-tailing group has announced nine merchants that offer the best…

News January 23
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Sport Obermeyer Implements NGC Software Suite

Sport Obermeyer, a skiwear and related apparel manufacturer, has implemented the Global Enterprise Suite (GES) from NGC Software,…

News January 14
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Retailers Lose Ground In 2012 Brand Keys Loyalty Ranking

Retailers today are utilizing innovative tools and technologies to better connect with omnichannel shoppers. However, some brands at…

Features November 5
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Why Retail Marketers Should “Like” the New Facebook App Center

As Facebook’s App Center begins its roll-out across the globe, many brand and retail marketers are wondering: “Should I…

Executive Viewpoints August 6
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Zappos Unveils Keys To Mobile Success

Smartphones and tablets have become key tools for today’s shoppers. Whether at home or on the go, consumers…

News May 10
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Neiman Marcus Selects ChoiceStream’s CONNECT, Drives Personalized Recommendations Online

Luxury retailer Neiman Marcus has selected a product recommendation service from ChoiceStream to deliver a personalized shopping experience…

News February 21
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The State Of Labor In Retailing: Taking The Lead From Innovators

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

Features September 6
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Turn Browsers Into Buyers With New Video Technologies

Retailers are quickly learning the power of adding rich media to websites, but they aren’t the only ones…

Executive Viewpoints August 4
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Zappos.com Utilizes Product Videos And SEO To Spike Consumer Loyalty And Interest

Video is growing in popularity as a means for retailers to engage consumers and reignite the shopping experience.…

News June 2
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