Latest In: Zappos

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Zappos Spotlights Inclusivity At Runway of Dreams Fashion Event

Zappos is building on its commitment to inclusivity through an event with the Runway of Dreams Foundation on…

News April 16
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How Zappos, CS Hudson And Lilly Pulitzer Embrace The Spirit Of Giving

Both retailers and solution providers are putting their creativity in the service of charities this season. Some programs…

News December 4
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Moosejaw, Home Depot Among Top Customer Service Leaders

They sell different products but they have one thing in common: excellent customer service. Based on the 20th…

Features February 21
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Exclusive Interview: The Strategy Behind Zappos’ Cross-Country Tour

Zappos made its name as an online-only footwear retailer, but its next steps will take the brand firmly…

News February 9
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Convenience Economy Fuels Global Estate Sale Segment At EBTH: Exclusive CEO Interview

Every retail segment can benefit from a more convenient way to purchase. That was part of the premise…

Features July 19
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Why The Demise Of The Home Bookcase Should Matter To Marketers

You learn a lot about people by what’s on their home bookcases. Books read, music listened to, photos…

Executive Viewpoints June 21
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Zappos Takes Action On Sustainability With Carbon Offset Purchases

Earth Day has recently passed, but Zappos is seeking to make an impact toward promoting sustainability that goes…

Features May 4
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The Returns Debate: Is Leniency The Way To Go?

As e-Commerce traffic continues to rise, consumers count on the ability to easily return purchases. According to a…

Features February 29
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The ABCs Of Tech Teaming: Lessons From Sesame Street

The development and implementation of new technology is vital to the future of retail. With all of the…

Features February 9
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