4 Ways To Measure Customer Experience On Social Media
Pictured: (Left: Estelle Wienk, Right: Zoé Peri) By now, nearly all brands are interacting with customers on social…
Executive Viewpoints November 18
Latest In: social media
Tiger Pistol Makes Locally Targeted Social Outreach Easier
Tiger Pistol, a third-party publisher of social advertising, helps retailers with hundreds or thousands of locations to deliver…
News October 10What It Takes To Provide Epic Social Media Customer Care
By Andrew Kokes, HGS In a time when Millennials and Gen Z turn to social media more than…
Executive Viewpoints September 6
Marketing For Retail Now Means Marketing For Hearts
The average American continues to find more income in their pocket to spend as they like, whether that…
Executive Viewpoints July 12Are Counterfeiters Aggressively Targeting Social Media Platforms?
By Daniel Shapiro, Red Points The chances are, if you come across a listing selling a pair of…
Executive Viewpoints July 8Social Media AI Is Your Best Tool And Worst Enemy When It Comes To CX
By Tara Jones, Allant Group Picture this: a customer orders a product from your business and expects it…
Executive Viewpoints June 7
Study: U.S. Mobile Shopping App Sessions Grew 70% Since 2016
Consumers in mature markets like the U.S. spent nearly three hours a day in mobile apps in 2018…
News April 1
Exclusive Poshmark CMO Q&A: How Social Commerce Creates A Network Effect On A Personal Level
As retail and social media channels increasingly intertwine, the concept of “social commerce” is making its mark. One…
News February 13The Four Best Ways To Grow Your Business As Told By A Social Media Influencer
By Rigel Cable, Astound Commerce Growing a small business in 2019 requires technological savvy. This includes social media,…
Executive Viewpoints February 8Top Stories
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