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Livestreaming US

Livestreaming: Debunking 5 Common Myths

“Livestreaming” is one of the buzziest terms of the moment in retail, but the live shopping concept has…

Features October 6
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Social Commerce

Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm

Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another.…

Features September 16
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How Social Commerce Will Reshape Retail: From Content Creation & Partnerships to In-Store Experiences

Social commerce is a relatively new medium, but as retailers and social media platforms alike explore possible use…

Features July 6
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If You Want to Gather Insights on Consumers, go Where they Hang Out: How Social Media is Changing Research

There’s an old joke that asks, “Why do people rob banks? Because that’s where the money is.” Corny…

Executive Viewpoints May 10
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4 Ways COVID-19 Gave Beauty Brands a Makeover

U.S. beauty spending took a hit across all categories in 2020, with makeup dropping 36%, skincare falling 13%…

Features March 19
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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79…

Features November 10
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The Need for Retail Customer Service on Social Media is Real

With the holiday shopping season starting even earlier this year, today’s retailers must have a sound customer service…

Executive Viewpoints November 6
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Poshmark Plans IPO

Poshmark has submitted a draft registration statement for an IPO to the SEC, putting the retailer on the…

News September 30
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Walmart, Oracle Receive Tentative Approval For 20% Stake In TikTok Global

Walmart and Oracle have received tentative approval from the government to acquire 20% of the newly formed TikTok…

News September 21
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