Latest In: social media

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L’Occitane Increases Conversions 37% With Personalization

As more retailers cite online comparison shopping as an ongoing threat, effective promotions and marketing strategies that combat…

News October 17
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U.S. Consumers Prefer Shopping On E-Commerce Sites Over Social Networks

Numerous studies have indicated that consumers are utilizing social networking sites to learn about sales and new products,…

Features October 9
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Sports Unlimited Increases Average Order Value With Online Video Marketing

A growing number of eTailers are using video marketing to attract and inform shoppers, but  producing videos for…

News October 4
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Aberdeen Report Highlights Impact Of Technology On Loyalty Programs

As more retailers develop customer loyalty programs, most are opting to outsource the different technology components. Because outsourcing…

Features October 1
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Avaya Enhances Call Center Technology With Mobile, Video And Social Media Interaction

As the number of methods and devices available for customer interaction continues to grow, consumers have become less…

News October 1
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E-Commerce, Mobile And Social Are Top-Of-Mind Holiday Strategies

As the 2012 holiday season approaches, retailers are striving to determine the most effective ways to engage consumers…

Features October 1
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Meeting The CRM Challenge Now And In The Future

Retail has entered the “age of the consumer,” a new era in which customers lead rather than follow.…

Features September 24
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Transforming Inventory Strategies For Omnichannel Success

This is Part 1 of the Retail TouchPoints “Inventory Strategies Report,” a two-part feature highlighting best practices and…

News September 18
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Retailers Continue To Consider Benefits Of Facebook Login

Although only 6% of retailers, or 30 of the Internet Retailer 500, have implemented Facebook Login as part…

Features September 18
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