Latest In: social media

Sports Unlimited Increases Average Order Value With Online Video Marketing

A growing number of eTailers are using video marketing to attract and inform shoppers, but  producing videos for…

Aberdeen Report Highlights Impact Of Technology On Loyalty Programs

As more retailers develop customer loyalty programs, most are opting to outsource the different technology components. Because outsourcing…

Avaya Enhances Call Center Technology With Mobile, Video And Social Media Interaction

As the number of methods and devices available for customer interaction continues to grow, consumers have become less…

E-Commerce, Mobile And Social Are Top-Of-Mind Holiday Strategies

As the 2012 holiday season approaches, retailers are striving to determine the most effective ways to engage consumers…

Meeting The CRM Challenge Now And In The Future

Retail has entered the “age of the consumer,” a new era in which customers lead rather than follow.…

Transforming Inventory Strategies For Omnichannel Success

This is Part 1 of the Retail TouchPoints “Inventory Strategies Report,” a two-part feature highlighting best practices and…

Retailers Continue To Consider Benefits Of Facebook Login

Although only 6% of retailers, or 30 of the Internet Retailer 500, have implemented Facebook Login as part…

Garnet Hill, Lord & Taylor And Stride-Rite Drive Charitable Donations For K.I.D.S.

More retailers are spreading awareness, via cross-channel campaigns and transitory sales, of the charitable causes they support. In…

Luxury Brands Give Shoppers VIP Access To New York Fashion WeekBy Alicia Fiorletta, Associate Editor Mercedes-Benz New York…