Latest In: social media

cross-channel Customer loyalty Marc Hafner Michelle Crames retail Retail TouchPoints Revionics Skuloop Social Marketing social media

Revionics Acquires SkuLoop

Revionics has announced the acquisition of SkuLoop, provider of social commerce-driven promotions for retailers. SkuLoop will be part…

News November 7
brand advocacy customer experience management Dr. Gary Edwards Empathica local mobile retail Retail TouchPoints social media SoLoMo

Social Media In The Retail Space

Consumer technology is forever changing the shape of the retail marketplace and forcing retailers to consider how they…

Executive Viewpoints November 5
Alison Paul Amazon best buy BIGinsight Brooke Christian customer service Cyber Monday Deloitte e-commerce GoECar holiday shopping season microsoft Mike Wehrs mobile online shopping Online video Pam Goodfellow peer reviews personalization pos retail Retail TouchPoints ScanLife social media social media engagement SundaySky Target Toys R Us

Last-Minute Changes Could Impact 2012 Holiday Retail Success

While most retailers should have their holiday strategies in place and ready to kick off at a moment’s…

Features October 31
customer engagement customer service Nielsen NM Incite retail Retail TouchPoints social media

Incorporating Better Customer Service Into Social Communciation

As more consumers shift their brand engagement to social media sites such as Facebook and Twitter, the concepts…

Features October 31
content marketing mobile momentfeed retail Retail TouchPoints Rob Reed social marketing platform social media social strategies

MomentFeed Mobile Enables Local Social Marketing

Most retailers are responding to shifting consumer behaviors with social strategies that connect with target consumers from various…

News October 31
Aberdeen Group Alison Paul Burst Media Customer loyalty data David Dorf Greg Girard IBM Jay Henderson mobile mobile data Nathaniel Rowe Oracle retail retail analytics Retail TouchPoints shopkick shopper engagement social media Twitter

Social And Mobile: The Next Generation Of Retail Analytics

   This is Part 2 of the Retail TouchPoints Retail Analytics feature, a two-part series which highlights current…

News October 22
big data consumer privacy data analytics Erik Brynjolfsson Google jeff weidauer MIT's Sloan School of Management payment retail Retail TouchPoints social media Vestcom International

From Yuppies to Yemmies: How To Market To Millennials Without Boring The Boomers

  The term “Yuppie” was coined at just about the time the Millennial generation was born. Both made…

Executive Viewpoints October 22
agility suite click-and-mortar cross-channel retail email engagement Facebook L'Occitane Monetate personalization social media social sign-in targeting

L’Occitane Increases Conversions 37% With Personalization

As more retailers cite online comparison shopping as an ongoing threat, effective promotions and marketing strategies that combat…

News October 17
e-commerce hybris social engagement social media Social Media and Shopping Survey

U.S. Consumers Prefer Shopping On E-Commerce Sites Over Social Networks

Numerous studies have indicated that consumers are utilizing social networking sites to learn about sales and new products,…

Features October 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank