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As Facebook’s App Center begins its roll-out across the globe, many brand and retail marketers are wondering: “Should I…
Executive Viewpoints
August 6
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Consumers are the most influential factor in brand discovery via social media. As a result, retailers must keep…
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July 27
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Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback…
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July 26
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Shoppers utilize social intelligence — defined as the ability to understand and learn from each other and profit…
Executive Viewpoints
July 24
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This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in…
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July 9
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The capabilities of social networking sites and mobile tools and technologies have increased expectations for today’s consumers. To…
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July 4
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Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
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July 3
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Today’s shoppers are turning to their peers across social networks to learn more about potential purchases. As a…
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June 29
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Cross-Channel Consistency, Mobile Integration Are Keys To Success The holidays may be months away, but smart retailers are…
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June 25