Q
MENU
Trending
Holiday Retention Strategy
Peak Season Webinar
Gartner Holiday Shopping
In-Store Retail Media
AI shopping assistants
Menswear Store Redesign
NRF Holiday Affordability
Retail Brand Activations
KPMG Holiday Spending
Best Buy Gamers
Salesforce Acquires Braze
AI Shopping Assistants
Experience Gifting
Exchange-First Returns
Geolocation Data Bans
NRF 2026 Forecast
Peak Season Inventory
Early Holiday Shopping
Social Media Fashion
AI agent governance
Walmart Drone Expansion
Fashion ERP modernization
Toys'R'Us Plans 120 New U.S. Stores
Carter's Brand Overhaul
PwC Holiday 2026 Outlook
Five Below's Q2 Sales Growth
Kohl's Chief Marketing Officer to Exit
Muji's U.S. Expansion
Holiday 2026 Predictions
Retailers Flag Cautious Shoppers
Spencer Spirit to Acquire Hot Topic
Claire's Revamps Piercing Services
Teen Retailers BTS Campaigns
Tractor Supply Trims Guidance
Journey CEO Andy Gray's Retail Rise
Kroger's Go-Forward Strategy
QVC's Chief Merchant on Social Shopping
Etsy Takes Aim at Jeff Bezos
Five Below Rides Squishy Dumpling Wave
How to Win on Reddit
Retail Trendcaster Webinar Series
Walmart to Layoff, Relocate 1,000 Jobs
Best Buy to Expand for First Time in a Decade
Aritzia's U.S. Expansion Plans
Target's New Creator Programs
REI Faces Union Boycott
Amazon's Prime Day Calendar Shift
Etsy Crafts a Comeback

Latest In: social media

branding Facebook foursquare Google LinkedIn retail Retail TouchPoints social media Twitter

Hearsay Social Teams With Foursquare To Power Local-Social Marketing

Hearsay Social announced that it will support foursquare features such as check-ins, mayorship, tips and more. The platform…

News August 13
bonobos customer service easter eggs Facebook fans followers instagram loyalty multichannel Pinterest social engagement social media social retail summit Twitter Warby Parker

Bonobos And Warby Parker Executives Reveal Social Success Stories

The continual growth of social media has encouraged brands to take a new approach to customer acquisition and…

News August 9
Facebook mobile apps Oodle personalized shopping experience retail Retail TouchPoints shopigniter social commerce social media Zappos

Why Retail Marketers Should “Like” the New Facebook App Center

As Facebook’s App Center begins its roll-out across the globe, many brand and retail marketers are wondering: “Should I…

Executive Viewpoints August 6
advocates e-commerce engagement eTail Extole Facebook likes networking shares social media

TastingRoom.com Drives Social Shares And Engagement

Consumers are the most influential factor in brand discovery via social media. As a result, retailers must keep…

News July 27
CEM cross-channel customer experience management employee engagement feedback Grocery Outlet management Optimization satisfaction scheduling sentiment social media store associate VoC voice of the customer

Grocery Retailer Increases Multi-Channel Customer Engagement With CEM And Social CRM Solutions

Customer Experience Management (CEM) solutions allow organizations to take a more consistent and tactical approach to customer feedback…

News July 26
retail Retail TouchPoints social commerce Social Commerce Today social intelligence social media

Shopping With Social Intelligence: How It Works [Infographic]

Shoppers utilize social intelligence — defined as the ability to understand and learn from each other and profit…

Executive Viewpoints July 24
Aberdeen Group Apu gupta bonobos brand perception Brian Blau Buddy Media Chico's click-and-mortar Consumer engagement Craig Elbert curalate customer intelligence customer-centric David Dorf David Fudge Jessica Wells me-tailing Michael Frank multichannel online communities online consumer Oracle Pacific Sunwear PacSun real-time marketing Rob Begg Salesforce Radian6 SAS social media social media analytics Tracy Chu Walmart wilson Raj

Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices

This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in…

News July 9
apple comparison shopping customer engagement display e-commerce email FedEx loyalty m-commerce mobile monetization Orbitz PayPal personalization sem SEO social media StubHub targeting Ticketmaster Wize Commerce

Wize Commerce Offers Campaign Management And Monetization Tools To Drive Shopper Engagement

The capabilities of social networking sites and mobile tools and technologies have increased expectations for today’s consumers. To…

News July 4
A.T. Kearney Aberdeen Group best buy Bob Willett Christina Heggie Christopher Krywulak connected consumer connected consumer series consumers customer data customer engagement customer experience Customer loyalty customer satisfaction customer service Facebook Forrester Research Gary Schwartz Google Impact Mobile in-store experience iQmetrix Jump.ca Katalyst Group Kevin Permenter Kris Parker loyalty programs Mary Anna Gunn merchandising merchandising decisions mobile mobile app mobile technology Motion Computing National Retail Federation NRF12 online experience personalized offers Pinterest Retail Systems Research Retail TouchPoints RSR Research Scott Knaul social media social shopper Steve Rowen store variability Tesco user friendly workforce management

Connected Consumer Series Wrap-Up

 Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…

News July 3
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank