L’Oreal USA Quadruples User-Generated Content With Social Q&A
Today’s shoppers are turning to their peers across social networks to learn more about potential purchases. As a…
News June 29
Latest In: social media
2012 Holiday Outlook Guide
Cross-Channel Consistency, Mobile Integration Are Keys To Success The holidays may be months away, but smart retailers are…
News June 25Ben & Jerry’s Launches Digital Menu Boards, Twitter Feeds, In Toyko Store
Ben & Jerry’s has selected Scala, a digital signage and advertising management solutions provider, to deploy digital menu…
News June 25Heuristic Number 6: Reciprocity — Pay It Forward [FastCompany]
This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com
Executive Viewpoints June 22Chico’s Extends Its Customer Insights With Social Media Analytics
 This is Part IV of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
News June 19Empathica Adds Real-Time Feed To Improve In-Store Shopping Experience
Empathica, a Customer Experience Management (CEM) solutions provider, has announced enhancements to its GoRecommend,social media advocacy platform. The…
News June 19Bonobos and Warby Parker Use Social Media Analytics To Increase Engagement, Enrich Curation
This is Part III of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
Executive Viewpoints June 12Getting Closer To The Customer [Infographic]
Retailers have numerous opportunities to engage with customers, to provide information, answer questions and respond to complaints. To…
Executive Viewpoints June 5Walmart, PacSun & Ice.com Share Insights On Social Media Analytics
This is Part II of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
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