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Consumers Are Recalculating Convenience, and Punishing Brands That Get It Wrong, Two New Surveys Show

New research from ICSC and Radial shows shoppers are recalculating what convenience is worth, from abandoning carts over…

News July 7
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Convenience vs. Discovery: How AI-Powered Shopping will Impact Brick-and-Mortar Retail

People thinking about the impact of agentic AI in retail focus, quite naturally, on how the digital shopper…

Features May 14
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Why Store Closures Present Opportunity for Retail Real Estate

In the first quarter each year, announcements of store closings often fuel speculation about the state of physical…

Executive Viewpoints April 3
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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and…

Features October 27
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What We’ve Learned from 20 Years of Trying Virtual Try-Ons 

According to recent estimates, there are over 26 million ecommerce sites globally. Still, despite the convenience and wealth of…

Executive Viewpoints September 10
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Physical stores have a measurable effect on online sales, in a good way.

ICSC Research: New Store Openings Boost Online Sales 6.9%

New research from trade organization ICSC highlights the inextricable link between physical stores and online sales and the…

News December 14
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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years,…

Features June 7
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ICSC Creates Platform to Help Members Research Properties for Lease and Sale

ICSC has launched ICSC Marketplaces IQ, a centralized platform designed to help retailers search commercial and retail properties…

News April 6
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Post-COVID Shopping Center Strategies: ‘Digital Districts’ and Landlord-Tenant Collaboration

The pandemic has weighed heavily on brick-and-mortar retail in general and shopping centers in particular, but the industry…

Features March 11
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