Exclusive Q&A: Why Digital Success Depends On A Physical Retail Presence
More than half (56%) of digital shoppers say that when buying online, it’s important for the retailer to…
News June 14
Latest In: ICSC
Study: 73% Of Shoppers Spend More In Response To Good Customer Service
Measuring the bottom-line effects of customer service has traditionally been difficult, but a new study quantifies its impact:…
News April 2934% Of Thanksgiving And Black Friday Online Orders Picked Up In Store
While an increased focus on e-Commerce and the rise of mobile retailing are changing the manner in which…
News December 14How Engagement Communications Extend 2010 Holiday Sales Into 2011
By Scott Zimmerman, President of TeleVox Software, Inc. As the credit card bills from Christmas arrive in the…
Executive Viewpoints February 10Top Stories
