Latest In: ICSC

adobe analytics Featured holiday 2020 ICSC ihl services Nordstrom NRF publicis sapient Target

Holiday 2020: Why Target Soared While Nordstrom Faltered

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented…

Features January 25
Black Friday bopis curbside Featured holiday 2020 ICSC omnichannel
Curbside Best-Buy

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according…

Features December 4
Coronavirus EastBanc FASTSIGNS Featured ICSC International Retail Management and Consulting Group JCPenney lion'esque group Lord & Taylor Macy's MG2 Design Neiman Marcus Group Retail Reset 2020 Retail Reset: Business Strategy Retail Reset: Featured Recommended Resources Retail Reset: Recommended In Business Strategy Taubman
Sanitation station rendering courtesy of FASTSIGNS

Mall Recovery Report: Quick Rebound Or Long-Term Struggle?

Even before COVID-19 dealt a body blow to “non-essential” physical retailers, malls were experiencing significant business headwinds —…

Features April 23
Coronavirus ICSC NRF

NRF, ICSC Call On Government To Help Retailers Weather The Coronavirus Panic

Industry groups are sounding the call for the U.S. government to assist retailers hit hard by both voluntary…

News March 18
akerman american dream Google Wallet ICSC

Retail Resilience: Adaptation Nation

Constant connectivity and convenient consumption have transformed not only how we shop, but why we shop with certain…

Executive Viewpoints December 15
coresight research Deloitte groundtruth holiday 2019 holidays ICSC mckinsey NRF Oracle projections

Holiday 2019 Predictions: Retailers Have High Expectations Despite Shortened Selling Season

Losing six days between Thanksgiving and Christmas isn’t putting a damper on holiday spending plans: the average shopper…

News October 28
halo effect ICSC omnichannel retail experience study

ICSC Study: ‘Halo Effect’ Shows Physical Stores Boost Online Sales…And Vice Versa

A single online or in-store transaction is rarely an isolated occurrence. Usually, it stems from, and leads to,…

News August 1
#rtpl19 AT Kearney ICSC Pandora third haus

Retail TouchPoints Brings A Physical-Digital Convergence Focus To RetailX

Retail TouchPoints is partnering with the new RetailX event to present Retail TouchPoints Live! @ RetailX, June 25-26…

News June 20
#rtpl19 brickandmortar ICSC shopping experience

Exclusive Q&A: Why Digital Success Depends On A Physical Retail Presence

More than half (56%) of digital shoppers say that when buying online, it’s important for the retailer to…

News June 14
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank