The New World Of Application Performance Management
Studies have shown that poor performance of e-Commerce web sites can directly result in loss of revenue, poor…
Executive Viewpoints October 1
Latest In: Forrester Research
Webinar Highlights How To Succeed With Customer Loyalty Programs And Overcome SoMoLo Challenges
Many of today’s marketers rely on loyalty programs to improve customer relationships and experiences. In fact, a majority…
News August 31Starbucks/Square Agreement Helps Spur Local Business Growth
Expensive interchange fees associated with credit/debit card payment processing, cumbersome merchant application procedures and mandatory credit checks are…
News August 16Retail TouchPoints Top 10 Articles Of 2012
Retailers want to learn about the latest technology innovations and find out which retailers are implementing strategies around…
Features July 31eBay Local Helps Best Buy, Macy’s Keep Pace With Cross-Channel Shopping Trends
More than 40%, or $1.3 trillion of total U.S. retail sales, will be cross-channel by 2013, according to…
News July 16Connected Consumer Series Wrap-Up
Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
News July 3Chico’s Extends Its Customer Insights With Social Media Analytics
 This is Part IV of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
News June 19Connected Consumer Series Spotlights The Five Most Pressing Topics In Retail
The continued evolution of the cross-channel shopper has compelled retailers to rethink their engagement strategies, as well as…
Features May 17Gilt Groupe, Gap Present During Shop.org Marketing Month
Shop.org is holding its third annual Marketing Month event during May 2012, featuring a series of free digital…
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