Latest In: experience

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How to Create Immersive Retail Experiences

Digital signage looks vastly different today from my early days working for a niche hardware manufacturer developing simplistic…

Executive Viewpoints February 20
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Quantum Metric Offers Tactical Tools for Optimizing Digital Experiences

Quantum Metric has launched Atlas, a solution designed to help retailers optimize their digital experiences. Powered by proprietary…

News February 16
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3 Expert Perspectives on Why Margin, Experience and Loyalty Will be Key to Winning Holiday 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad…

Features September 22
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Good Food Holdings Opens Connected Store Powered by Smart Carts and Electronic Shelf Tags

Good Food Holdings and Instacart will open the first Instacart Platform-powered Connected Store at a Bristol Farms location…

News September 19
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ESW Acquires Scalefast to Bolster Cross-Border Commerce Solutions

DTC ecommerce solution provider ESW will acquire Scalefast, an end-to-end ecommerce company, in a deal that is expected…

News May 9
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From Delivering Data-Driven Experiences to Fighting Online Fraud: 5 Can’t-Miss #CCS22 Sessions

It’s no secret that the modern shopper’s expectations are higher than ever before, and that means retailers are…

Features March 16
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How Experimentation can Turn Small Experience Tweaks into Big Revenue Gains

It’s a common misconception that in order to achieve big wins, an equally large change in experience is…

Executive Viewpoints July 2
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Sears Curbside Returns

Empathy Won Out in 2020 — Now Can CXOs Close the Experience Gap?

With vaccines rolling out and restrictions rolling back, retailers are pivoting once again. Now, retail CXOs need to…

Executive Viewpoints June 4
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How YETI is Giving Shoppers a Better Product View Online — Right Down to the Seams

The lines between ecommerce and brick-and-mortar are continuing to blur, and shoppers expect a similar experience — right…

Features May 19
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