Finding The Right Product Through Shoppers’ Suggestions By Fatima D. Lora Remember when you would walk into a…
Executive Viewpoints January 9
Latest In: customer service
BI Gains Traction In WFM Solutions For Improving Customer Service
Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…
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Executive Viewpoints December 19Last-Minute Changes Could Impact 2012 Holiday Retail Success
While most retailers should have their holiday strategies in place and ready to kick off at a moment’s…
Features October 31Incorporating Better Customer Service Into Social Communciation
As more consumers shift their brand engagement to social media sites such as Facebook and Twitter, the concepts…
Features October 31World Kitchen Implements Workplace Cloud-Based WFM Solution
World Kitchen, a marketer of houseware products sold under brand names such as CorningWare, Pyrex, Corelle, Revere, EKCO,…
News October 23Showrooming: Scourge Or Inspiration
Retailers globally are terrified of being turned into “showrooms” for their online competitors. And their fear is real. …
Executive Viewpoints October 9Site-To-Store Very Convenient – In Theory By Lorna Pappas, Contributing Editor Roughly 80% of merchants believe that empowering…
Executive Viewpoints September 26Build-A-Bear, ModCloth and Urban Outfitters/Anthropologie Discuss In Store Technology Trends At NRFtech Summit
As more retailers strive to improve the in-store shopping experience, many are embracing advanced technologies to better meet…
Features August 21Top Stories
